Transform Customer Conversations with Next-Gen AI
Experience Waanee AI
AI-Powered Tools for Superior Customer Engagement
Leading AI Aggregator & No-Code platform for unmatched customer engagement
“Gen AI is
the new UI”
the new UI”
Owlexa
Owlexa - AI Virtual Assistant
Owlexa manages customer queries efficiently and effectively, ensuring seamless handling of customer interactions. Its advanced capabilities not only reduce operational workload but also boost your sales and enhance customer satisfaction.“Meet Owlexa - Your 24/7 Superhero”
- Always On, Always Ready
- Skyrocket Your Coverage
- Slash Your Costs
“Agent’s Best Buddy,
Powered by Gen AI”
Powered by Gen AI”
Agent-O
Agent O - AI Agent Assist
With Agent O, every customer interaction is optimized for success. The system monitors and analyzes conversations, providing agents with relevant prompts and resources to address customer needs effectively. This level of support ensures that your customers receive consistent, high-quality service, leading to increased satisfaction and loyalty.Intelligent Agent Companion
- Real time Guidance
- Instant CRM integration
- Improved FCR and AHT
- Quick Onboarding
“Turning conversations into actionable
insights—because every call counts!”
insights—because every call counts!”
Auto QA
Auto QA
Audit call center real and virtual agents with our Post-Call Audit, enhanced by LLM observability. Focus on three key areas: auditing human agents, auditing AI agents, and capturing the Voice of Customers. Ensure top-notch call center QA by gaining actionable insights to improve both human and AI-driven interactions."Post-Call Intelligence - Unlock Deep Insights"
- 100 % Automated Call Audit
- Understanding Voice of Customer
- Sentiment Analysis
- Monitor human and virtual agents
“Analyze, Personalize,
Track, Improve!”
Track, Improve!”
AI Trainer
Ai Trainer
AI Trainer for contact center agents identifies performance gaps, develops personalized KPI-based training plans, and establishes clear metrics for success. It also tracks progress using call analysis to ensure continuous improvement.“Personalized Training Recommendations”
- Identifies Performance Gaps
- personalized training recommendations
- Monitors Progress
Business Impact
20%
15%
100%
80%
75%
80%
Knowledge AI
Auto Summarization
Cloud Telephony
Intelligent Knowledge AI
Unify all your knowledge with a single interface. Knowledge AI connects information across systems using conversational AI and cognitive search. It provides accurate answers by understanding user intent and context.
“Personalized Agent Recommendations”
- RAG & Graph RAG Integration:
Navigate complex data sources with precision. - Multimodal Interaction:
Use chat or voice search for easy access.
- Real-Time Data Exchange:
Connect via APIs and webhooks for instant updates. - Dynamic Knowledge Base:
Integrates seamlessly with your existing data.
Enhance customer satisfaction and operational efficiency with Waanee AI’s advanced knowledge management.
Auto Summarization
Save agents time to allow them to focus on resolving customer issues. Provides valuable insights for the organization to identify common issues.
“Personalized Agent Recommendations”
- Customize Summary
- Capture relevant Entities
- Identify Voice of Customer
- Integrate with Legacy system
- Reduce post call work
Enhance customer satisfaction and operational efficiency with Waanee AI’s advanced knowledge management.
Cloud Telephony
Waanee CX stands as a best-in-class communication system that seamlessly integrates a powerful CRM with an advanced dialer, enabling you to define and manage all your dialing strategies directly from the CRM.
“Enterprise ready cloud dialer”
- Versatile Dialing: Supports predictive, progressive, and click-to-call.
- Smart Call Prioritization: Prioritize by disposition, lead source, and product.
- Flexible Connectivity: Compatible with SIP trunks, PRIs, and GSM gateways.
- Efficient Team Management: Handle complex hierarchies and roles with ease.
Waanee CX: Your All-in-One Powerhouse for Seamless Contact Center Excellence.
Trusted By Clients And Partners
Our Partners
Powered By
Certifications
Awards and Accreditations
Revolutionize CX
with AI power
Delivers personalized interactions and immediate, data-driven solutions powered by AI, transforming customer experiences.
