Recruit Industries Agents
Build Your Agent
Improve Self Service
Employee Experience
Sales and Cross Sales
Calling Script
Integration & APIs
Auto Summarization
Conversational Intelligence
Sentiment Analytics
Auto QA
Net Promoter Score
SMART SUPPORT AT YOUR FINGER TIP
Super Charge Your
Agents With Agent O
Boost productivity, resolve queries faster, and elevate customer satisfaction with real-time support
- Real-Time AI Assistance for Agents
- Seamless Integration with Leading Dialers & CRMs
- Multilingual & Multimodal Support
Why Live Agent Assist?
Transform Every Agent into a High-Performing Brand Ambassador
- Faster Agent deployments on floor with AI power sensing of sales and support signals
- Faster Agent deployments on floor with AI power sensing of sales and support signals
- Enhance customer satisfaction by equipping agents with real-time guidance, making every conversation impactful
Sales & Cross-Sales Signals with LLMs
“Leverage AI for Sales and Cross-Sales Signals”
Our configurable large language models (LLMs) provide intelligent sales signals, helping agents identify upsell and cross-sell opportunities in real-time conversations. Drive revenue growth while meeting customer needs with a tailored, AI-driven approach
Configurable Knowledge Snippets
“Instant Access to Configurable FAQs & Process Knowledge”
Provide agents with a single source of truth. Pull relevant FAQ snippets and process knowledge directly from your existing documents, ensuring agents have up-to-date answers at their fingertips. Configurable knowledge snippets reduce time spent searching and improve accuracy in responses.
Script Guidance for Specific Queries
“AI-Driven Script Guidance for Perfect Responses”
Provide agents with context-specific scripts tailored to handle customer queries effectively. With step-by-step guidance, ensure consistent and compliant responses across every interaction.
Real Time API Integration
“Seamless Integration with Your Backend Systems”
Connect your CRM, ERP, and order management systems in real time, allowing agents to fetch and send data instantly. With real-time API integrations, agents have all the information they need at their fingertips without switching screens or systems
Automated Conversational Summary
“Auto Noting”
Drastically reduce after-call work and improve Average Handle Time (AHT) by streamlining contact center documentation. Enhance efficiency, accuracy, and customer service with real-time insights, all while saving valuable time and resources
Multilingual and Multimodal Support
“Multilingual & Multimodal Support for Voice and Chat”
Serve a global audience effortlessly with support for multiple languages. Offer both voice and chat capabilities, enabling agents to deliver a seamless customer experience across channels.
Rich Knowledgebase And Quick References
Ready to Transform Your Experience?
Book a personalized demo of Owlexa
Revolutionize CX
with AI power
Delivers personalized interactions and immediate, data-driven solutions powered by AI, transforming customer experiences.
