Post Conversational Intelligence
“Deep insights of customers, Agent performance, Brand visibility and perception”
- Voice of Customer uncover key topics, critical issues, actionable suggestions, and customer sentiments
- Agent Analytics Audit customer support agents and identify areas of excellence and areas of improvements.
- LLM Observability Assess for hallucinations, biasness, and inappropriate responses, along with query response time and output issues
Our Platform Synthesizes Conversational Intelligence using
World’s best AI engines
Processing Audio And Chat
Sentiment Analytics
Good and Bad Calls
KPIs and Predefined Signals
Trends and Impact
Contextual Understanding
Agent's Auto Quality Audit
Net Promoter Score
Brand Listing
Trusted By Clients And Partners
Our Partners
Powered By
Certifications
Awards and Accreditations
Conversational Intelligence Capabilities
Our Reseller Partners
- Enhance scalabilityImproves call and communication coverage
- Increased SalesHigh lead coverage brings more qualified leads
- Improves Availability24*7
- Human Like Conversation
Live Agent Assist
- Agent AssistImproves call and communication coverage
- Increased SalesHigh lead coverage brings more qualified leads
- Improves Availability24*7
- Human Like Conversation
Post Call Intelligence
- PCAImproves call and communication coverage
- Increased SalesHigh lead coverage brings more qualified leads
- Improves Availability24*7
- Human Like Conversation
Training
- AI-enabled TrainingImproves call and communication coverage
- Increased SalesHigh lead coverage brings more qualified leads
- Improves Availability24*7
- Human Like Conversation
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Delivers personalized interactions and immediate, data-driven solutions powered by AI, transforming customer experiences.
