- Telephony
- CRM
- AI
AI Powered CX Platform
Connect. Engage. Win.
Omnichannel connectivity with your customer, Driven by DeepTech for better customer experience
Awesome Features
Inbuilt CRM
Dynamic IVR
Conversational AI
AI Enabled Call Analysis
Live Agent Dashboard
Be More Connected with
Your Customers
Business Phone with IVR
Get a business phone with a virtual number and Integrated Voice Response (IVR). And You won’t miss an opportunity to connect with your customers. Reach them by voice, SMS or instant messengers like WhatsApp or Telegram.
Intelligent Virtual Agents
Human-like AI-Powered Bots for voice and text that can converse with your customers. With these intelligent bots, you can now be available 24 * 7 for your customers. They won’t feel they are talking with a robot.
Deliver Customer Experiences
That Grow Your Business
Contact Centre with In-Built CRM
Help your teams to have more customer interactions. And turn them into revenue and great customer experiences. With Waanee’s Contact Centre & CRM, your teams will connect with more customers, have high-impact conversations and grow your business.
Integration with Popular Apps
Google Cloud
AWS
DeepGram
Rasa AI
Assembly AI
Improve Business Outcomes with AI-Powered Tools
Agent Assist
A buddy to your contact centre agents to give real-time and contextual suggestions. With Agent Assist, your teams will be more proactive with your customers - while selling or servicing them.AI-Powered Conversation Audit
Audit your agent performance, script compliance and customer satisfaction. Our AI-Powered Conversation Audit tools will analyse recorded agent conversations to suggest ways to improve their performance.
The Waanee Difference
Humanising AI & Making Humans Stronger with AI
AI powers all the Waanee’s tools: your business phone, virtual agents, contact centre & CRM or analytical tools. But Waanee has humanised its AI, making it more personable and real. And it has used AI to make your teams and customers more powerful. Learn MoreRead how waanee.ai uses AI & Intelligent Technologies to improve business outcomes.
Any Questions?
Here is a Ready Reckoner.
Reach us at info@waanee.ai or fill out the contact us form to reach us.
Waanee moving with the vision of Democratizing AI in the CX domain.
AI capabilities to solve communication challenges, Easy-to-configure virtual agents, Communication prioritization, Agents assist, and Post call audit.
With the cloud offering, you don’t need to invest in any infrastructure, Hosting, etc. Access will be provided to you over the internet, and you could access Waanee from anywhere with the provided credentials.
Waanee is modular thus you could buy different modules like Waanee Audit, Virtual Agents, IVR, CX suite, Cloud Telephony etc.
Waanee comes with per user monthly charges. Few components are charged based on Pay as you go basis. Please connect with us to get the exact pricing.
Waanee could integrate with your CRM and create a wrapper as a perfect contact center telephony system. Dynamic IVR, Virtual Agents, Post call analysis, and call transcription are a few modules that will bring your CX initiatives to new hights.
Unlike CRM solutions, Waanee is a complete CX platform that includes AI capabilities, inbuilt Telephony, Dynamic and self-configurable IVR, a Live communication dashboard, Post call audits etc.
Waanee has a unique prioritization and rechurns engine which allows large organizations to centrally control and standardize communication across multiple BPO / Contact center partners. Waanee Audit allows tracking insights of all communications made by the BPOs and scoring them for quality. Virtual agents reduce the dependency on the third party for standards and pre-structured communications.
SMEs and Startups don’t have enough bandwidth and budget to spend on different components of CX initiatives at there organizations. Waanee offers Telephony + IVR + CRM + AI in a single suite.
Waanee is an AI-driven complete CX platform that provides Telephony + IVR + CRM + AI in a single suite.